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Data Recovery

Dropped WD Western Digital MyBook Drive

You might find that you drop your hard drive only a meter or so from the ground on to a soft surface, or even dropped it on to the sofa after a long day.

Now the drive is clicking or not detected there are only a few things for you to do without making it worst.

  • Plug the drive in if the drive is clicking then the only thing you can do that might work is to leave the drive in a cool dry place for 24 hours and try connecting it again. If you are lucky you might get a hour to copy important data.
  • If you find that there is no clicking but the drive is still spinning then it could be that the external enclosure has failed. In this case take the drive out of the casing and connect the drive directly to a PC you should be able to drag the files off.

 

  • If the drive is not spinning and sounds if it's trying to spin. This will indicate that there is a problem with the motor where the drop has cause the motor to be stuck or misaligned. In this case you will need to go to a professional data recovery specialist.

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